Frequently Asked Questions

1. WHAT IS CLOUD MINING? HOW DOES IT WORK?

Don't want to invest in costly hardware? Cloud mining is the best platform to start mining bitcoin instantly. It doesn't need any technical knowledge, info or worried about mining hardware. It's simple, sharing your hashing power and mine together with us as a group. By working together in the mining pool and sharing the rewards among all the contributors. You can get a steady income by joining our free cloud mining platform.

2. IS MY PC OR LAPTOP ONLINE EVERYTIME?

No. just purchase your required speed and log out your account if you need.

3. HOW DOES BITCOIN CLOUD MINING WORK HERE?

Once you purchase your speed, your mining will be autoamtically added to your account.

4. IS THIS PONZI SCHEME?

Big No, This is best and secure investment in Cryptocurrencies. It is just like investment in stock market. Ponzi scheme is investment fraud. It works on principal like, payment is returned to existing customer or investor from funds paid by new investors.

5. HOW LONG MY BITCOIN CLOUD MINING RUN ?

All hash power will run for lifetime and has no expire.

6. ANY REFUND POLICY?

Yes, We offer 7 days money back guarantee with no hidden fee.

7. WHEN DOES MINING START IN MY ACCOUNT?

Mining starts automatically when purchase is complete.

8. WHAT SHOULD I DO IF I DID NOT GET AN ANSWER TO MY QUESTION?

We have 24/7/365 days Live chat.Our Email - support@btcsur.com